Phone: 0300 100 0618
(open Mon to Fri - 10.00am to 4.00pm, local call rates apply)
The practitioner helpline and email box is for detailed or complex regulatory advice. It’s not an alternative to the student support helpline.
If any call requires access to a customer's account, the student must be present, unless the caller has given us their prior consent.
Student Finance Wales Information, Advice and Guidance (IAG) Team
For specific contact details for your region:
Students - contact Student Finance Wales
Phone: 0300 200 4050
(open Mon to Fri - 8.00am to 8.00pm, Sat 9.00am to 1.00pm, local call rates apply)
Open University (OU)
Phone: 0300 303 5303
Want to keep up to date about Student Finance Wales?
Student Loans Company will be responsible for administering the Student Finance Wales service, on behalf of the Welsh Government for the academic year 2014/15 onwards. Keeping our stakeholders up to date with information and developments about the service is an important part of this.
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